HaWa Premium is a per-site subscription. You can cancel at any time; this policy explains what happens when you do.
1. How to cancel
- Sign in to your dashboard and open the site you want to manage.
- Go to the Billing tab.
- Click Cancel subscription for that site.
You can also contact us at [email protected] and we will help process your cancellation.
2. When cancellation takes effect
Cancellation stops future renewals. Your site remains Premium until the end of the current paid billing period (monthly or annual). You will not be charged again after that date.
Example: if you pay $7.97/month and cancel on day 10, Premium features stay active until the renewal date, then the site reverts to the free plan.
3. What changes on the free plan
After Premium expires for a site:
- The public preview password is re-enabled for that site.
- Custom domain connection is disabled until you upgrade again.
- AI editor quotas revert to free-tier limits.
- Your website content and editor access remain — you can still edit and republish.
4. Switching plans (not cancellation)
You may switch between monthly ($7.97/mo) and annual ($47/yr) billing from the Billing tab without canceling. Changes apply according to Freemius billing rules for your license.
5. Multiple sites
Each site has its own license. Canceling Premium for one site does not affect other sites on your account.
6. Account deletion
Canceling a subscription is not the same as deleting your account or website. To remove your account or site data entirely, contact [email protected].
7. Refunds
Cancellation does not automatically issue a refund. If you are within our money-back window, see our Refund Policy.